Privacy Policy

Sayanis Creation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sayaniscreation.in or use our mobile application.

1. Information We Collect

We may collect the following information when you interact with us:

Personal identification information: Name, email address, phone number, date of birth.
Shipping and billing address: Street address, city, state, PIN code, India.
Payment information: We do not store payment card details. Payments are processed by certified third-party gateways (Razorpay / Cashfree / PayU).
Order history: Products ordered, transaction IDs, delivery status.
Device and usage data: IP address, browser type, pages visited, time spent on site.

2. How We Use Your Information

To process and fulfil your orders.
To communicate order confirmations, shipping updates, and support messages via email and WhatsApp.
To send promotional offers and newsletters (you may opt out at any time).
To improve our website, app, and customer service.
To comply with applicable laws and regulations in India.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Shipping partners (e.g., Shiprocket, India Post, courier companies) to deliver your orders.
Payment processors to complete transactions securely.
Legal authorities when required by law.

4. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies to enhance your shopping experience, remember your cart, and understand website traffic patterns. You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Access, correct, or delete your personal data.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.

To exercise your rights, contact us at support@sayaniscreation.in.

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.