Data Protection

Privacy Policy

Your trust and privacy matter to us. Learn how we collect, safeguard, and manage your personal data at Sayani's Creation.

Last Updated: June 2025

Sayani's Creation ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sayaniscreation.in or use our mobile application.

1. Information We Collect

We may collect the following information when you interact with us:

Personal Identification Info: Name, email address, phone number, date of birth.
Shipping & Billing Address: Street address, city, state, PIN code, India.
Payment Information: Card details are never stored. Transactions are processed securely by certified gateways (Razorpay / Cashfree / PayU).
Order History: Products ordered, transaction IDs, shipment tracking numbers.
Device & Usage Data: IP address, browser type, device type, pages visited.

2. How We Use Your Information

To process, dispatch, and fulfill your orders seamlessly.
To send order notifications, tracking links, and customer support via email and WhatsApp.
To send promotional offers and seasonal updates (opt-out available anytime).
To comply with legal and tax regulations in India.

3. Sharing Your Information

We strictly do not sell, trade, or rent your personal data to third parties. Data is shared exclusively with:

Logistics & Courier Partners: (e.g. Shiprocket, India Post) to ship products to your doorstep.
Payment Processors: Certified payment gateways to safely complete your checkout.