Shipping & Delivery Policy
Reliable courier delivery across all states and PIN codes in India.
India Coverage
We ship exclusively within India. Fast delivery to 25,000+ PIN codes.
3–7 Days Delivery
Standard delivery within 3–5 days for metros and 5–7 days for other regions.
Free Delivery Above ₹1,999
Enjoy zero shipping charges on all orders above ₹1,999 (Prepaid & Cash on Delivery).
1. Delivery Coverage & Courier Partners
Sayani's Creation operates exclusively as a domestic brand within India. We deliver across 25,000+ PIN codes in all states and union territories in partnership with premier logistics providers including Shiprocket, RapidShyp, BlueDart, DTDC, Delhivery, and India Post.
2. Estimated Delivery Timelines
| Region / Destination | Estimated Transit Time |
|---|---|
| Metro Cities (Kolkata, Delhi NCR, Mumbai, Bengaluru, Chennai, Hyderabad) | 3–5 Business Days |
| Tier 2 & Tier 3 Cities / Urban Towns | 5–7 Business Days |
| Rural / Interior Districts | 7–10 Business Days |
| North East States, J&K, Andaman & Lakshadweep Islands | 10–14 Business Days |
* Business days exclude Sundays and national holidays. Weather disruptions or regional courier strikes may cause unexpected delays.
3. Shipping Charges & Free Delivery Rule
We offer straightforward, transparent shipping rates across India with automatic free delivery on qualifying orders:
| Order Value / Condition | Delivery Rate | Eligible Payment Modes |
|---|---|---|
| Orders above ₹1,999 | FREE DELIVERY | Prepaid & Cash on Delivery (COD) |
| West Bengal (Orders below ₹1,999) | ₹60 per kg | Prepaid & Cash on Delivery (COD) |
| Rest of India (Orders below ₹1,999) | ₹100 per kg | Prepaid & Cash on Delivery (COD) |
Note on COD: No extra COD convenience fee is charged. Both Prepaid and Cash on Delivery orders qualify for 100% Free Shipping above ₹1,999. For orders under ₹1,999, the exact courier cost is automatically calculated at checkout based on delivery state and package weight.
4. Order Dispatch & Handcrafting Window
All standard ready-to-ship saree orders are dispatched within 24 to 48 hours after order placement and payment verification.
For custom tailored orders (such as stitched blouses with custom measurements or personalized embroidery), please allow an additional 2 to 4 business days for artisan craftsmanship before dispatch.
5. Order Tracking & Live SMS Updates
As soon as your shipment is picked up by our courier partner, you will receive an automated tracking link via:
- WhatsApp shipment notifications with direct tracking button
- SMS notification with courier AWB tracking number
- User Dashboard under My Orders → Track Package
Need Assistance with a Delivery?
Our support team is ready to help trace or expedite your package.